Shipping and Handling costs and details

 

>> SHIPPING COSTS ACROSS CANADA* <<
shipping costs
*REMOTE LOCATIONS may require additional out of territory charges.
*We May Contact You With A Quote For Additional Shipping If Necessary
(Feel free to contact us for a quote. Some locations that come up as remote are Squamish, Tofino, Haida Gwaii, Magdalen Islands/Îles-de-la-Madeleine (Quebec) and we will add to the list as we come across them) 

If you are unsure if your location may require additional charges, please contact us.

****Accessories are everything but Surfboards, SUPs, Bodyboards, Skimboards & Balance Boards.
***If purchasing 2 or more boards OR for a business delivery contact us for a quote.

"Even though we have about 10 surf shops in BC you (Surf Ontario) still have the best inventory! Hence placing an order."  
- Stephen King (Feb 2022)
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>> SHIPPING COSTS ACROSS USA* <<
use shipping from surf ontario
*Hawaii please contact us for a quote. 
*Any rigid SUP and Surfboards over 8'0 we won't ship internationally.
*Local taxes, brokerage fees and/or duty assessed at customs are the customer's responsibility. 
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>> INTERNATIONAL CUSTOMERS (outside Canada and USA) <<
We don't have a default shipping method for international orders,
but we can get a shipping quote for you!
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>> ESTIMATED SHIPPING TIMES FROM COURIER PICK UP (Not Time of Purchase) <<
Ontario & Quebec - 1 to 3 business days
East Coast - 3 to 6 business days 
West Coast - 4 to 7 business days
- You will receive tracking AFTER your package is picked up from Surf Ontario.
- We normally ship within 24 to 48 hours of order. Please note online orders placed on Saturday or Sunday will be processed on Monday/Tuesday.
- Remote locations may experience longer deliver times.
- In the event that the correct shipping parameter is not selected on the order, we will place any such orders on hold until adequate payment is made.
- Please ensure you enter your correct full shipping address.
Shipping fees for shipments returned to Surf Ontario Surf Shop will be the responsibility of the customer and shipping fees to resend the order are the responsibly of the customer.
 
shipping from surf ontario


We ship SUPs with our carefully chosen shipper as they offer the best service, they will treat your SUP with care and do so in the most timely fashion. 

* Please note shipping delivery is by signature only unless requested.
(If you'd prefer 'No Signature' please contact us. By selecting 'No Signature' you, the buyer, are waiving all responsibility on Surf Ontario or the shipping company should the parcel go missing on delivery)